Reference

Open 99design Terms & Conditions

99design Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

Account rulesWallet recordsLocal-law accessSupport route

Browse Terms Before Account Access

99design Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions describe the agreement between you and 99design when you create, use or close an account. They cover accurate account details, phone verification before account access, permitted use, wallet records, security checks, policy changes and the steps for raising a concern. Where local

1
law permits, you can open the lobby after completing the required account process; otherwise access may be restricted. DANA, OVO, GoPay and QRIS appear as payment context only, and your chosen rail does not replace the account rules. Bank transfer and virtual account activity must match
2
the account details we hold. Please read the current wording before submitting account or payment details, and contact us if a clause is unclear.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET POLICY HELP

Contact Us About Terms & Conditions

A clear support path helps when a clause affects your account or wallet status. We can point you to the relevant Terms & Conditions section, explain the account step involved and record…

Account help Use the account support route when you need clarification about phone verification, duplicate accounts, account closure or access that depends on local law. We will refer you to the relevant Terms & Conditions wording and explain which account step needs attention.

Wallet status If a DANA, OVO, GoPay or QRIS record does not match your account, contact us through the payment help path. Include the receipt reference and time so we can connect the wallet event with the Terms & Conditions section that applies.

Policy request For a correction, question or request about the policy text, use our policy contact path and describe the clause in your own words. We can log the request, explain the next step and tell you what account details are needed.

ACCOUNT SAFEGUARDS

Explore How We Apply These Terms

The Terms & Conditions work alongside practical controls on your account. We use the details needed to operate access, match wallet records and respond to policy requests, while account security remains your…

Data handling

We handle account details so we can apply the Terms & Conditions, complete phone verification and connect support requests with the correct account. When you contact us about DANA or QRIS, provide only the receipt details needed to trace the transaction.

Cookies

Cookies and similar browser data can help keep your account session connected while you move from login to the lobby. Our policy wording explains their role, so you can adjust browser settings and understand how that choice may affect account access.

Account security

Keep your sign-in details private and use your own device when entering account data. Phone verification is required before account access, and we will not ask you to disclose a password or verification code through a support request.

Record retention

We retain account and payment records for the period needed to apply the Terms & Conditions, answer disputes and reconcile wallet activity. A bank transfer or virtual account receipt may be requested when a transaction needs to be matched.

Policy changes

If the Terms & Conditions change, we identify the updated wording and the date it takes effect through the policy area. Read the current version before using your account, because continued access where local law permits may depend on the revised terms.

Correction requests

You can contact us to ask about inaccurate account details, a policy concern or a change request. Tell us which record or clause needs attention; we may ask for account verification before making any correction or disclosing account data.

Check 99design Terms & Conditions

These questions focus on the policy points that matter before account access. We keep the answers tied to the current Terms & Conditions, local eligibility wording and the records used for account support. If your situation is specific, contact us with the relevant account or receipt reference.

They explain account creation, phone verification, permitted use, wallet records, security duties, policy changes, closure and support requests. They also state that access depends on local law. Read the current version before submitting details or using the lobby.

Yes. The Terms & Conditions govern how payment records connect to your account, while DANA and QRIS are payment rails shown for eligible Indonesia access. A receipt, account match or additional check may be needed when a wallet record is unclear.

You can contact us with the detail you believe is inaccurate and explain the requested correction. We may verify your account before changing or disclosing data. Keep your password and phone verification code private throughout the request.

Access can be restricted when account details cannot be verified, policy requirements are not met, security concerns arise or local rules do not permit access. Our support route can identify the relevant Terms & Conditions section without requesting your password.

Use the account support path and request closure in writing. We may confirm account ownership, check unresolved DANA, OVO, GoPay or bank transfer records, and explain which information must be retained before the closure is completed.

We place the current policy wording in the Terms & Conditions area and identify the effective date when changes are made. Check that page before account use, especially after a policy notice or when access where local law permits is important.

Yes. Send the clause or topic through our policy contact path before completing the account process. We can clarify the wording, explain the phone verification step and indicate whether the requested access depends on local law.

Open 99design Terms & Conditions

Contact Us About Terms & Conditions

Explore How We Apply These Terms

Data handling

Cookies

Account security

Record retention

Policy changes

Correction requests

Check 99design Terms & Conditions

01 What do the 99design Terms & Conditions cover?

02 Do the Terms & Conditions apply to DANA and QRIS?

03 Can I ask 99design to correct my account details?

04 When can my account access be restricted?

05 How do I close an account under the Terms & Conditions?

06 How are Terms & Conditions changes communicated?

07 Can I ask about a clause before opening an account?

Related Pages