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Open 99design with Privacy in Mind

Our Privacy Policy explains what 99design collects when you open an account, sign in, use the lobby or check a wallet status.

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Read How Your Account Data Moves

99design Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details you provide during account creation, including contact details and phone verification, plus technical records created when you sign in from a phone or desktop. We use these records to provide account access, check unusual sign-in activity and respond when a

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DANA, OVO, GoPay or QRIS status needs attention. Payment records can also include bank transfer or virtual account references, while the financial provider handles its own processing under its terms. We retain records only for operational, security or legal needs, and access remains where local law
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permits. If a change affects this policy, we will place the updated wording on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask About Privacy Before You Open

A direct support route helps you understand the Privacy Policy before you create an account or while you check a wallet record.

Account data request Ask us what personal data is linked to your 99design account and why it is used. Include your registered phone detail and the relevant account step, but never send a password or one-time verification code through support.

Wallet record question If a DANA, OVO, GoPay or QRIS reference appears in your account history, share the date and reference label rather than full wallet credentials. We can explain the record held by our service and identify when the payment provider must answer directly.

Policy clarification Contact us when a paragraph is unclear or you need to request a correction. We may confirm your identity before changing account data, and we will explain any limit that applies under local law instead of disclosing another person's details.

DATA CONTROLS

Check the Privacy Steps Behind 99design

Privacy work is part of each account step, from phone verification through sign-in and wallet status checks.

Account details

We use the contact details you submit to create and maintain your account, complete phone verification and answer account questions. Keeping your phone detail current helps us match a privacy request to the correct account without asking you to disclose a password.

Device signals

When you move from login to the lobby on a mobile browser, technical signals such as device type, browser data and sign-in time may be recorded. These signals help us identify unusual access and diagnose a page or account session that stalls.

Cookie choices

Cookies can remember session settings and help us see whether a page works as intended. Your browser provides controls for removing or limiting cookies, although some account functions may not behave as expected when essential session cookies are blocked.

Payment records

A wallet or transfer record may show a method such as QRIS, DANA or virtual account, together with a reference used to match account activity. We do not ask support to receive your wallet PIN, card secret or one-time verification code.

Retention checks

We keep personal records for the period needed to provide account support, investigate security events or meet a legal duty. When a request concerns deletion or restriction, we check whether a required record must remain and explain the result where local law permits.

Change requests

You can ask us to correct an inaccurate account detail, explain a data use or provide eligible records through the support route. Include the request type and registered phone detail; after verification, we will confirm the action or explain why a limit applies.

Find Answers About Privacy Policy

These Privacy Policy answers cover the account and device questions you may have before opening 99design. They explain the records connected with local wallets, how to make a request and why identity checks may be needed. If your situation is not listed, contact support with the smallest useful set of details and do not include a password, wallet PIN or one-time code.

It covers account details, phone verification, device and session records, cookies, payment references and support requests connected with 99design. It also explains retention, security checks and your request options. Access or eligibility depends on local law, including any restriction that applies to a particular request.

We use your phone detail to create or identify your account, complete the phone verification step and respond to account requests. It also helps us avoid discussing personal data with the wrong person. Do not send a password or one-time verification code when asking for help.

Yes. Our records may include the payment method, reference and account event connected with DANA, OVO, GoPay or QRIS. The relevant provider processes its own service data under its terms. We can explain the record held by 99design, but cannot replace the provider's data process.

Use the support route and state whether you want a copy, correction, explanation or deletion request. Add your registered phone detail and the affected account step. We may verify your identity first, then assess the request against security and legal record duties where local law permits.

When you sign in through a mobile browser or desktop, we may record device type, browser details, session time and related technical signals. These records help protect account access and diagnose a stalled lobby or wallet status. We use them within the purposes described in this Privacy Policy.

We keep records while they are needed for account support, security checks, service records or a legal duty. A deletion request does not always remove a record immediately if retention is required. We will explain the applicable reason and outcome after checking your verified request.

Yes. Contact support with the paragraph or data category you want explained, without sending confidential credentials. We can clarify how account details, cookies, device signals or wallet references are used. Any account access or eligibility decision remains where local law permits.

Open 99design with Privacy in Mind

Ask About Privacy Before You Open

Check the Privacy Steps Behind 99design

Account details

Device signals

Cookie choices

Payment records

Retention checks

Change requests

Find Answers About Privacy Policy

01 What does the 99design Privacy Policy cover?

02 Why does 99design need my phone detail?

03 Does the Privacy Policy cover DANA and QRIS records?

04 How do I request a copy or correction of my data?

05 What device data does 99design collect?

06 How long does 99design keep personal data?

07 Can I ask questions about the Privacy Policy before opening an account?

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